References
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- Interaction Design Foundation (2016). What is Design Thinking (DT)? Available at: https://www.interaction-design.org/literature/topics/design-thinking
- Linke, R. (2017). Design thinking, explained. Available at: https://mitsloan.mit.edu/ideas-made-to-matter/design-thinking-explained
- Morgan, B. (2020). 25 Of The Most Customer-Centric Companies From 2020. Available at: https://www.forbes.com/sites/blakemorgan/2020/12/21/25-most-customer-centric-companies-2020/?sh=57715438884b
- O’Donoghue, D. (2024). What Is Cross-cultural Communication? Here’s Why It Matters. Available at: https://www.g2.com/articles/what-is-cross-cultural-communication
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- Wisner, W. (2023). Cultural Awareness—How to Be More Culturally Aware & Improve Your Relationships. Available at: https://www.verywellmind.com/cultural-awareness-importance-how-to-develop-it-7500316