Module 4: Innovative Client-Centered Solutions

Learning Objectives

On completion of this Module, learners will be able to:

  • Understand design thinking and apply it in simple steps
  • Know what cultural awareness is and understand why multicultural awareness is important in the workplace, especially when it comes to global entrepreneurship
  • Know what cross-cultural communication is and how to foster it
  • Understand why is it so important to build a diverse workplace and manage it
  • Have an idea of how to make a workplace more inclusive and functional